no other lights or indicators just the red light bar. Flashing lights and nothing further on tv. on 01-12-2022 23:05. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. Hello, My virgin WiFi Hub 3. 0 has got a constant orange light and our internet is working intermittently. This is worrying as atm we’re working from home. Don’t worry, it happens to the best of us. When the power light is solid white, it indicates that the hub is on and working correctly. This can happen after a software upgrade. Do a simple reboot switch off at the mains for 15 sec and. Good morning, My virgin WiFi Hub 3. The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster; When this stops blinking and goes off the copying process is complete, the power light will stay on. Suddenly this morning we have a green flashing light with no internet. After plugging in the box for the first time on the 12th October we noticed the box had an orange light. To ensure a strong Wi-Fi signal and reduce interference, consider the following tips: Bandwidth Management on the Virgin Media Hub 5 Virgin Media Hub 5 and Wi-Fi Security Alternative Connection. I have: - turned it on and off at the wall - checked all cables, switches etc for loose connections - pressed reset button for 15 seconds. Choose an option below to help you make the most of your new service. . One of the most common. I have a solid red light on my hub, it's hot and I can smell a burning plastic smell. Virgin Media Super Hub 2. Options. Flashing Red – Telephone connection issue. We’re updating your 360 box from today. I have checked all connectors, unplugged, reset the router and the light is still red. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. It means there is an issue with your connections even though the Virgin Hub 4 is on. Virgin Media O2 has today refreshed its top packages, the Ultimate Volt bundle and the Biggest TV bundle, to include a Netflix Standard Plan, offering customers all of their favourite entertainment in one easy and convenient place. I did have a billing issue, but that has been solved. Tried reseting multiple times but that didn't work. Virgin Galactic notched its third commercial spaceflight, launching three paying customers on a roughly 90-minute flight that briefly touched the edge of space. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. these are from yesterday and today. It has been flashing for days. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. 2. For £76 a month this shouldn’t be happening. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue. 0 Model VMDG505 / TG2492LG-VM, and modified the connection to our phone network to run through the hub. I have subsequently tried rebooting it and also resetting it. Wifi: Indicates the wifi is on and working. The “Ready” light: This should be on 24/7. Options. This flashes during set up, and then stays green for 2 minutes when you're done. I seem to have all my channels i just dont. Hi @shirleykitcher1. Installing a Replacement router. I have a Hub 4 but I have 2 separate networks for 2. on 13-06-2023 11:34. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Knowing what the lights mean can help you diagnose any issues you may be having. Accordingly, the Virgin media hub 4 offers a great range of features and options. on 31-12-2022 12:53. e phones and ring door bell, I have issues with keeping a stable. Virgin Media Community TV V6 Tivo V6 lights? Options Tivo V6 lights? logindetails On our wavelength Options on 01-04-2023 18:57 I've recently upgraded from. The lights will blink when the wireless access point is operating normally. It was a black screen with the info that the channels were updating etc. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. Fix 1 – Restart Virgin Hub. Options. Solid Red – Internet connectivity issue. See moreMeaning of Different LED Lights on Virgin Media Hub Virgin Media offers a range of cost-effective and feature-rich Hubs, including Hub 2, Hub 3, Hub 4, Hub 5, and Hub 5X. Joining in. In the Wi-Fi settings, you will be able to see both 2. on 06-12-2022 20:53. Stable Red – Cable. Also not warm/hot to the touch. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. This could be caused by a fault in the network or a problem with the customer's equipment. I checked my router and it has a flashing blue light. The hub is in an open area all to itself, and is not hot to touch, aside from a little bit of heat from the top area. My broadband and WiFi are working perfectly. If you wish, you can choose to protect WPS with an eight-digit pin that has to be entered on any device you’re connecting. Those green lights on the Hub indicate it had lost its connection. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. As the setup guide advises a white light display to show the connection is correct I wanted to check if this is an initial setup disfunction or whether it ind. Hi Adri, the modem light has remained white, whenever I have checked it. The hub is not in sunlight or near a radiator, it is sitting on a solid shelf and 20cm clear of nearest object. Options. 5x red flashing light. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHeart flashing virgin media box. Blinking blue wan light on virgin hub. Do a simple reboot switch off at the mains for 15 sec and switch on give at least 15 for the reboot to preform. Red Light. Hey my box still works etc but the power light doesn’t come on?Go to solution. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. on 06-09-2023 19:13. - pressed reset button for 15 seconds. To disable WPS, open the router’s settings on your web browser (192. on 16-08-2022 20:39. It is in an airy space; I've reset; I've rebooted and turned off for 10 minutes. Alternatives to Super Hub 2 routers. The Gamer Lounge. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. To ensure a strong Wi-Fi signal and reduce interference, consider the following tips: Bandwidth Management on the Virgin Media Hub 5 Virgin Media Hub 5 and Wi-Fi Security Alternative Connection Methods for your Virgin Media Hub 5 Virgin Media Support What do the lights on my Virgin Media router mean? Virgin Media Broadband Hub; Virgin Router Lights; What Do The LEDs Indicate? Virgin Media Hub 2. 1. V2 modem and 1Gb tips and tricks. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Use the Virgin TV Go app or website on up to 5 of your devices to manage your telly and keep up with your shows, when you’re in another room or out and about. - checked all cables, switches etc for loose connections. If it really is Red. The cheap LEDs colour ages. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. The network says that Intelligent WiFi Plus can make a home network up to three. Note: the red light on the Virgin Media Hub 4 has a. Meaning of Different LED Lights on Virgin Media Hub Virgin Media offers a range of cost-effective and feature-rich Hubs, including Hub 2, Hub 3, Hub 4, Hub 5, and Hub 5X. Hey, Just after some advice. However, from time to time, some of these services may encounter technical issues. Some users on the Forums are reporting days to complete for whatever reason. Just keeps resorting back to flashing green. on 05-07-2023 11:06. ) d HUB 5 Flashing Blue Light. Not any SSID’s being broadcasted. Regards, Daniel. Hi, my V6 tv box has a constant red light for months, ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. Thought it might be something overheating. 1) Access your hub on 192. Everything is still working fine at the moment. Thanks. Although the LED on a hub3 should be white the cheap LEDs used can be anything from white, to yellow, to orange. This simple. Tech Chatter. Launched almost a year ago now, the redesigned Hub 3. Check in 2 places. Hey @Neilevs236 thanks for reaching out to us and a warm welcome to the Virgin Media forums. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. No Virgin Hub 3 Lights on at all. Hi - my Hub 3 light has recently started showing pale orange (and sometimes dark orange) at times. Some. The service status in our area shows no issues. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). My old Tivo box was faulty so I got a new V6. Ganzino. on 05-11-2022 18:26. Options. I have a green light on the 3-pin plug PSU but no lights at all on the hub 5 itself, and. Blue led light on virgin modem?The Hub3 is known to be plagued by low quality LED's that can fade over time from white through 50 shades of yellow/orange. Our 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Doesn't matter where I plug it, near or far from the router. My box’s starting button has been constantly flashing white and red. For the last 2 days our Superhub 3 has the constant deep orange/red light where this used to be white. Have followed the instructions to the letter on set up and it is not working. Hi, My virgin WiFi Hub 3. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. Understanding Your Router Lights. To reboot: press the button and hold it for less than five seconds. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). We'll need to look at replacing the hub. My Hub 3 remains with a solid red light even after rebooting, moving the location, leaving it off to. Understanding the TiVo box lights. Be grateful for your help. As this means that we now need to leave the hub switched on permanently, today I rearranged and tidies the cabling for our IT equipment. When looking for ways to fix an issue, rebooting the device is always the first solution. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Options. Anonymous. Did you mean: Virgin Media Community. BD20. Are there any tests that forum staff can run to check whether the router is working correctly. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Are there any tests that forum staff can run to check whether the router is working correctly. All in one super nifty tool. . I don't work for Virgin. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . Go to the Network & Internet settings of your device. Modem mode = Magenta, which can appear red. you would have to do self help or call customer service. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. Double O2 mobile data. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30. 0. Just joined. Sorry to hear of this issue with your hub 3 main light being amber instead of solid white, we're eager to best assist with this. Virgin Media says customers should plug the Pod in somewhere between the router and the blackspot in your home. The Power Light: This light should be a solid green when the router is powered on. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. 2) Turn off the hub and disconnect any Ethernet cables. White power light is on and Internet lights are off. media hub is showing an orange front light instead instead of the usual white one. Leave it 10' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. • Turn the power switch off on the back of the Hub. Thanks for that. Hi @Nigel_F, If you ever experience a red light on the front of your Hub 3 when in router mode, please follow these steps regardless of the router being hot to the touch. The internet seem about normal. Internet LED. . I've worried because the posts all say there is a risk of overheating, and also because I'm online all day for professional reasons so can't afford an outage. You will need the hub serial number, and your account number and area code. To check the connection, try disconnecting and reconnecting the router, or restarting it. Here's what each one means. 0 (black) Close. With 6 recording tuners, the chances of there being a problem with clashes are vastly reduced. Contact us. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it. What Do Lights Mean on Virgin Media? Virgin Media is a leading provider of broadband, television, mobile and landline services in the UK. This flashing green light indicates that the Hub 3 is connected and operational. Hey Steven, I'm still having issues but it's not consistent in the times that it's not working so I can't guarantee that the issue will be there when the technician arrives; meaning if it's working when they arrive then I will be charged £25. Checking the Indicator Lights. Where you go, TV 360 goes (if there’s internet). Turn your hub around so you can see where the cables connect into it. These Hubs are equipped with LED lights. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. First, turn the switch at the back of the box to be on. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This worked! Thank you. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel the. If it is more "magenta" . Hub 3. Red Light. Options. Check if the router is connected to the CMTS by looking at the green arrow in the upper right corner. Make sure all the cable are secure on the hub or splitter. I didn't need an engineer to come as I had the. Hub is at least 5 years old if that helps which one it is etc. • Switch the hub back on at the power. 4Ghz and 5Ghz Wireless networks. While the internet is working I have a constant red light on. • Switch the hub back on at the power. There's no official status of an orange light on the Hub 3. I have two main 360 boxes. 1), navigate to Advanced Settings, Wireless, and disable the WPS options. Best done from a wired connection. 0 Kudos. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. On the hubs 4 and 5 a red light means there’s an issue with the cable connections. Make sure that the cable is well connected to the splitter. Hi there @taz1uk, welcome to our forum and thanks for your post. The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster; When this stops blinking and goes off the copying process is complete, the power light will stay on. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. I've unplugged and restarted many times, but always return to a steady red light. I've a flashing green light on my hub, no broadband or phone. Options. I have tried switching power off and on a few times. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Here’s what each one means. A flashing red power light signals that there’s an issue that needs addressing. Options. The Virgin Media Hub 3 is a wireless router that is used in many homes and businesses for internet access. Hi . Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Hudd24. You can find information regarding Volt bundles here you can also call us on 150/ 0345 454 1111 and we'll be happy to go through details with you. D01 C9W8Blue Flashing Light On Wifi Pod. Plug each one into a mains socket and switch on. On a Hub3/4/5, you could first try separating the SSID's of the 2. before with wired i was getting about 20-24 ping. 1 ACCEPTED SOLUTION. It does its usual light cycle, then it does a few blinks of a bright blue light. Let us know and we can go on from there. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. The CPU (Intel Puma 6) controls the LEDs (not shown on the diagram) and thus the red LED. In order to have this rectified, we'd need to. What the lights on the modem mean. - pressed reset button for 15 seconds. They change to white when the connection is. If this fails to resolve, then choose. The top wifi light is solid green, the internet connection - 5396739. It’s like a. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. on 15-07-2023 08:47. Virgin Media. I have seen similar posts on the boards and have followed all instructions. I have no idea what the problem is (there isn’t one according to the virgin media status page) and. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. Options. In your Stream kit you’ll find everything you need to get the Stream box up and running. White power light is on and Internet lights are blue. . @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. Options. Please pop back to us at your earliest convenience and we'll do our very best to help. Blinking blue wan light on virgin hub. V2 modem and 1Gb tips and tricks. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. I'm sorry to see that you have the red light on the hub after following the recommended steps to resolve this. Hub 4 lights keep coming on and off. The light should turn solid for a moment when you first switch on the WiFi Pod (white). . Sorry to hear there are some issues with the hub, due to the red light we'll need to arrange an engineer visit. All in one super nifty tool. • Then use the power switch to turn the unit back on. Hub3 flashing green lights. Green flashing is a firmware update in progress. The light on my Virgin media hub is a solid red light. If it’s flashing green, it’s starting up. Virgin Media, your CMTS provider, must reset your connection if it is not working. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. can please look into this. Options. The lights cycle through green while its starting up then sit on white when its on and working, of its doing anything you'll see the other lights come on temporarily, WiFi light flashs when it's connecting to WPS or comes on for a bit if a new device gets connected, the arrows come on when it's getting an update usually. Now a ‘white’ LED is actually made up of a red, green and blue component, and for reasons which are far too boring to go into here, the blue part tends to fail first, especially on ‘cheap’ components, and the VM hubs aren’t exactly built to say, Apple. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. Make sure that the cable is well connected to the splitter. 168. The power light of the Virgin Media Hub 3. Virgin Media employs around 12,000 people directly in the UK and is part of. Tech Chatter For all digital device, tablet, computer and tech talk. I followed the install instructions but they all seem to suggest that when I plug it in I will get a white flashing light. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Hi, My virgin WiFi Hub 3. Tried switching it off for a while and resetting it but the red light still remains. Joining in. Virgin Media Forums Agent Carley 0 Kudos Reply. The code C233 can also be used to identify specific promotions or discounts that may be available to customers. Please can you take out all the cables and put them back in. Mumfordd04. If your device continues to show an amber light after being rebooted, then you are going to need to get in contact with Virgin Media’s customer support. The Ethernet port speeds are very good, with up to 1 Gbps of download speed and 200 Mbps of upload speed. Thanks for the reply. There are separate lights for the 2. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Orange LED is ok. The Wi-Fi light –. 1 ACCEPTED SOLUTION. Sign in . PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . I have: - turned it on and off at the wall. Options. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. Please advise. Virgin media hub 3 lights meaning; Virgin Media is one of the leading telephone operators in the UK. The white power light will come on and the arrows will be flashing amber or red. Orange light on Vm Hub 3. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virgin Lights up when your Hub’s turned on, then fl ashes and changes colour during set up. The Hub should now operate. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Try our TV troubleshooting tool now. Choose an option below to help you make the most of your new service. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. 2: Press "info" from a live channel and scroll to the bottom panel. my wifi went down suddenly last night and hasn’t come back since. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. Check that all the cables connect firmly into the TV box and your TV. However, then my wifi stopped working. 0) is showing a red light. also pin reset. It is a unique code used to identify specific services and products. Options. This can make connecting to other devices more difficult and we’d only use it if your Virgin Media Hub is easily accessible to strangers – for example. Checks you can do. It’s like a. The Virgin Media hub lights have a meaning, and understanding that meaning can make troubleshooting internet problems much more straightforward. Between 18:00 and 21:00 on an evening the internet regularly but intermittently varies from 132mbs to as little as 4mbs and we’re often unable to perform a. In response to Jodi_S. Virgin Media Hitron Router LightsIntelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. and tells you of more local issues down to postcode level. Hello, my wifi pod is not working anymore. 0 Kudos. Reboot the Virgin Media broadband Hub and TV box Sound issues on Virgin TV channels TV issues can be caused by a number of factors, from connection faults to issues in your. Flashing White – Booting/Connecting. Superhub 3. Today I've received my hub 5 and green light is flashing for few hours now. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. I have just checked the modem temperature and although it didn't seem that hot when the light was red, it is noticeably cooler now the light is white. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. I can get it back by rebooting or doing a factory reset (keeping my recordings) and it. Community Natter. It may be stuck in an update loop. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. Tuning in. hub 5 flashing blue light. Entertain me; Broadband Deals. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. The " Understand what the lights mean on the WiFi Hub " on <this page> may help. 10 REPLIES. It’s white during normal operation but turns red if there’s a problem. It used to intermittently change between white and orange but now it stays orange all the time. Re: Red light. Hello, everybody, i have question regarding my router and internet, i have set my router and tv box up and i have the virgin 360 box and my router light has been orange since i set it up 2months ago, it says in the set up guide the light should be white which mean everything is running right, does the orange light mean i. Lights up when your Hub’s turned on, then fl ashes and changes colour during set up.